We allow 30 days to return the product from the day you receive.
- Introduction
Thank you for your purchase, at HOME DEPOT MARKET, we want to make your return or Refund as easy as possible. If you receive a defective product, or the reasons for your refund or cancellation applies to our return conditions, please mail your Refund Request and ensure to send the product back to us within (30) days after the delivery of the product.
- Order Modifications Or Cancellation
After placing your order, you have 24 hours to contact our customer service and request the order modification or cancellation free of charge.
- What do you need to do in exchange for a refund?
We hope you’ll love the item you purchased. If there are any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to replace it. Contact us at [email protected]
- What is your product return process?
Please contact our support team for any items that arrived damaged, defective, or wrong item arrived, including a photo of the item.
We’ll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorization from our support team.
Our team will examine and decide the solution to your case depending on the problems.
The time frame in which https://homedepotmarket.com/ accepts returns?
Returns must be shipped back to us within 30 days from your package’s date.
Return cost
- For defective items, You do not need to pay the return shipping cost.
- For non-defective items, Customers pay the return shipping cost.
- Shipping cost is not refundable for ordering the wrong product from the customer. You will be responsible for paying for your own shipping costs for returning your item.
- When will you receive your refund?
Once we received the returned product from you, please allow 24 hours to refund the process for you. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
- Restocking fee
No Restocking fee.
Before placing an order, please make sure to fill in the correct address, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss. Thanks for your kind understanding
Contact Us:
Phone: (214) 836-0893
Email: [email protected]
Address: 2323 Memorial Ave, Lynchburg, VA, 24501, USA.